Customer Service & Order Support Specialist

Grabber-Construction-Products-Inc; Spring Village (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Grabber-Construction-Products-Inc is seeking a Customer Service Rep in East Windsor, CT to be the first point of contact for customers and support sales. The role may assist operations in the warehouse, including pulling orders and loading materials.

Responsibilities include responding to inquiries, quoting customers, and coordinating orders for pickup or delivery. Strong MS Office skills and a customer-first attitude are essential for success in this fast-paced environment.

Qualifications

• At least 2 years of customer service experience required.
• Warehouse experience is a plus.
• Proficiency with MS Office and email systems preferred.

Responsibilities

• Manage branch or region order inbox and respond promptly.
• Provide product knowledge to customers and colleagues.
• Build sales and enter customer orders accurately.

Skills

Customer service

Communication

Tools

Excel

Word

PowerPoint

Outlook

Teams

OneNote

Job description

Grabber-Construction-Products-Inc is seeking a Customer Service Rep in East Windsor, CT to be the first point of contact for customers and support sales. The role may assist operations in the warehouse, including pulling orders and loading materials.

Responsibilities include responding to inquiries, quoting customers, and coordinating orders for pickup or delivery. Strong MS Office skills and a customer-first attitude are essential for success in this fast-paced environment.