Customer Service & Order Support Specialist

Maytav Bus Co; Saraland (AL); On-site; USD 21,000 - 23,000; Full time

Job summary

Clark Personnel in Saraland, AL is seeking a Customer Service Representative to join a growing team. This full-time role handles orders via phone, fax, mail, and email, answers inquiries, checks stock, and coordinates with internal departments to ensure shipping within 24-48 hours.

The ideal candidate has a high school diploma and strong communication, typing, math, and problem-solving skills, with customer service experience preferred. Schedule is Mon-Fri 8:00am–5:00pm; pay is $15.50/hour.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred; phone-related CS is a plus.
• Strong communication and numerical accuracy essential.

Responsibilities

• Take orders via phone, fax, mail, and email and enter orders.
• Answer calls and follow up with customers about orders.
• Check stock for current, dropped, and promotional products.
• Monitor orders and ensure shipping within 24-48 hours.
• Respond promptly to inquiries and resolve customer issues.
• Provide pricing and delivery information.

Skills

Professional communication

Typing 35 wpm

Problem solving

Math skills

Follow directions

Time management

Education

High school diploma or equivalent

Job description

Clark Personnel in Saraland, AL is seeking a Customer Service Representative to join a growing team. This full-time role handles orders via phone, fax, mail, and email, answers inquiries, checks stock, and coordinates with internal departments to ensure shipping within 24-48 hours.

The ideal candidate has a high school diploma and strong communication, typing, math, and problem-solving skills, with customer service experience preferred. Schedule is Mon-Fri 8:00am–5:00pm; pay is $15.50/hour.