Customer Service Representative - Robertsdale

Ccpfresh; Robertsdale (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation & holidays

Medical, Dental, Vision

401(k) with company match

Wellness program

Secure access facility

Advancement opportunities

Family-owned culture

Job summary

Capitol City Produce in Robertsdale, AL is hiring a Customer Service Representative to handle phone orders, monitor patterns, and resolve issues with a professional team. The role requires 3–6 years of customer service experience and strong communication.

You will work in a fast-paced environment with opportunities for advancement, medical/dental/vision options, 401(k) with company match, and paid vacations. Must be flexible for evenings/weekends/holidays.

Qualifications

• 3–6 years of customer service experience (required).
• Excellent communication and problem-solving skills.
• Friendly, helpful, and professional demeanor.
• Proficient in 10-key data entry.
• Experience with Google Suite and Excel.
• Ability to work flexible hours, including evenings, weekends, and occasional holidays.

Responsibilities

• Accurately taking and entering customer orders via phone.
• Monitoring customer order patterns and identifying trends or concerns.
• Proactively contacting appropriate personnel to resolve issues.
• Managing multiple high-volume phone lines with professionalism and efficiency.
• Supporting customers with questions or updates regarding products or services.

Skills

Customer service

Communication

Problem-solving

10-key data entry

Flexibility

Education

High school diploma or equivalent

Tools

Google Suite

Excel

Job description

Customer Service Representative - Robertsdale

We're Hiring: Customer Service Representative (Full-Time) | Robertsdale, AL

Capitol City Produce is growing, and we’re on the lookout for an EXCEPTIONAL Customer Service Representative to join our team! If you thrive in a fast-paced environment, are detail-oriented, and deliver top-tier professionalism under pressure, we want to hear from you.

What You’ll Do:

• Accurately taking and entering customer orders via phone.
• Monitoring customer order patterns and identifying trends or concerns.
• Proactively contacting appropriate personnel to resolve issues.
• Managing multiple high-volume phone lines with professionalism and efficiency.
• Supporting customers with questions or updates regarding products or services.

Why You’ll Love It Here:

• Weekly Pay & On-Demand Pay Access
• Paid Vacations and Holidays
• Medical, Dental, Vision & Supplemental Insurance Options
• 401(k) with Company Match
• Wellness Program & Employee Development
• Secured Access Facility
• Opportunities for Advancement
• Family-Owned Culture with 70+ Years of Service Excellence

What You Bring to the Table:

• High school diploma or equivalent
• 3–6 years of customer service experience (required)
• Excellent communication and problem-solving skills
• Friendly, helpful, and professional demeanor
• Proficient in 10-key data entry
• Experience with Google Suite and Excel
• Ability to work flexible hours, including evenings, weekends, and occasional holidays

Schedule Requirements:

• Must be available to work one Saturday morning or holiday following training
• Occasional mid/night shifts may be required