Customer Service & Order Specialist II

Motion; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Vacation and sick pay

Holiday pay

Job summary

A leading industrial supplier in Dallas is seeking a Customer Service Representative II to manage customer orders and build strong relationships. The ideal candidate will have 3-5 years of experience, excellent communication skills, and strong negotiation abilities. Responsibilities include placing orders via various channels, resolving issues for customers, and ensuring inventory levels meet demands. The company offers a comprehensive benefits package including healthcare and 401(k).

Qualifications

• 3-5 years of related experience or equivalent combination required.
• Ability to handle customer inquiries and order entry.
• Experience in sourcing products from various inventories.

Responsibilities

• Place customer orders via multiple channels.
• Negotiate sale and purchase prices to influence gross profit.
• Build customer relationships for repeat business.
• Manage inventory levels and expedite backorders.
• Assist less experienced representatives in resolving issues.

Skills

Excellent communication skills

Time management skills

Strong computer skills

Negotiation skills

Attention to detail

Education

High school diploma or GED

Job description

A leading industrial supplier in Dallas is seeking a Customer Service Representative II to manage customer orders and build strong relationships. The ideal candidate will have 3-5 years of experience, excellent communication skills, and strong negotiation abilities. Responsibilities include placing orders via various channels, resolving issues for customers, and ensuring inventory levels meet demands. The company offers a comprehensive benefits package including healthcare and 401(k).