Customer Service & Order Specialist II

Motion; New York (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Paid vacation and sick leave

Job summary

A leading service provider in New York is looking for a Customer Service Representative II to ensure customer expectations are met. The role involves taking orders via phone, email, or in-person, negotiating prices, and maintaining inventory levels. Candidates should have a high school diploma with 3-5 years of experience in customer service. Excellent communication and negotiation skills are essential, and the position offers competitive pay and benefits.

Qualifications

• 3-5 years of related experience in customer service.
• Ability to handle multi-tasking in a fast-paced environment.
• Reliability, organization, and attention to detail required.

Responsibilities

• Place customer orders via various methods.
• Build customer relationships to enhance repeat business.
• Expedite backorders and prepare orders for shipment.

Skills

Excellent communication skills

Strong computer skills

Negotiation skills

Time management

Education

High school diploma or GED

Job description

A leading service provider in New York is looking for a Customer Service Representative II to ensure customer expectations are met. The role involves taking orders via phone, email, or in-person, negotiating prices, and maintaining inventory levels. Candidates should have a high school diploma with 3-5 years of experience in customer service. Excellent communication and negotiation skills are essential, and the position offers competitive pay and benefits.