Customer Service & Order Specialist (Growth & ESOP)

Team Horner Group; Cape Coral (FL); In loco; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

ESOP

Medical, dental, and vision insurance

401(k) and Roth retirement savings

Short- and long-term disability

Paid holidays, vacation, and personal,

Tuition reimbursement and ongoing培训

Wellness program

Annual performance recognition

Employee merchandise discounts

Descrizione del lavoro

Team Horner Group in Cape Coral, FL is seeking a Customer Service Representative to join our team. You will deliver excellent service, process orders, and support the sales team while coordinating with internal departments to ensure smooth daily operations.

The ideal candidate will have strong communication, organizational, and problem-solving skills, plus experience with computer systems and data entry. A focus on teamwork and accuracy is essential in this fast-paced environment.

Competenze

• Strong communication and problem-solving abilities.
• Attention to detail and data accuracy.
• Team-oriented with a proactive attitude.
• Proficiency with computer systems; Microsoft Dynamics 365 preferred.

Mansioni

• Provide courteous customer service in person and by phone; respond to inquiries and resolve issues.
• Be primary contact for key accounts; build relationships and address needs.
• Support outside sales by preparing quotes, processing orders, and giving product info.
• Coordinate with purchasing, shipping, and accounting for orders and special projects.
• Maintain product knowledge, update catalogs, and inform customers of new products and events.
• Enter orders and quotes into Microsoft Dynamics 365 and manage records.

Conoscenze

Interpersonal skills

Communication skills

Problem-solving

Data entry accuracy

Teamwork

Strumenti

Microsoft Dynamics 365

Descrizione del lavoro

Team Horner Group in Cape Coral, FL is seeking a Customer Service Representative to join our team. You will deliver excellent service, process orders, and support the sales team while coordinating with internal departments to ensure smooth daily operations.

The ideal candidate will have strong communication, organizational, and problem-solving skills, plus experience with computer systems and data entry. A focus on teamwork and accuracy is essential in this fast-paced environment.