Customer Service & Order Solutions Specialist

Genuine Parts Company; Tucson (AZ); Sur place; USD 32 000 - 48 000; Plein temps

Résumé du poste

Motion Industries seeks a Customer Service Representative to accurately fulfill customer orders and manage incoming calls in a fast-paced environment. Responsibilities include quoting, order entry, and coordinating with Account Representatives to ensure customer satisfaction.

The role emphasizes reliability, strong communication, and the ability to multitask while using business systems and internet research to locate products. High school diploma or GED is typical.

Qualifications

• High school diploma or GED and up to 3 years of related experience.
• Strong verbal and written communication skills.
• Ability to use business systems, email, and internet search tools.

Responsabilités

• Responds to basic customer inquiries and provides quotes.
• Places customer orders via telephone, email, fax, or in person.
• Maintains inventory levels and coordinates shipping methods.
• Builds customer relationships to drive repeat business.
• Expedites backorders and handles basic returns as needed.

Connaissances

Reliability

Organization

Attention to detail

Communication skills

Time management

Multi-tasking

Formation

High School Diploma or GED

Outils

Business systems

Email

Internet search

Description du poste

Motion Industries seeks a Customer Service Representative to accurately fulfill customer orders and manage incoming calls in a fast-paced environment. Responsibilities include quoting, order entry, and coordinating with Account Representatives to ensure customer satisfaction.

The role emphasizes reliability, strong communication, and the ability to multitask while using business systems and internet research to locate products. High school diploma or GED is typical.