Customer Service & Order Fulfillment Specialist

Motion; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation, sick, and holiday pay

Job summary

Motion is seeking a Customer Service Representative in Austin, TX to handle customer orders and inquiries. The role involves responding to requests via various methods and building strong customer relationships. Candidates should possess a high school diploma, with zero to three years of related experience preferred. Excellent communication skills and the ability to multi-task are essential. The position offers a full-time schedule with an excellent benefits package, including health care and 401(k).

Qualifications

• Typically requires zero to three years of related experience or an equivalent combination.
• Product knowledge is preferred.

Responsibilities

• Responds to basic customer inquiries regarding products.
• Places customer orders via telephone, fax, email.
• Builds customer relationships to drive repeat business.
• Partners with Account Representatives to ensure customer satisfaction.

Skills

Reliability

Strong communication skills

Multi-tasking

Time management skills

Moderate computer skills

Education

High school diploma or GED

Job description

Motion is seeking a Customer Service Representative in Austin, TX to handle customer orders and inquiries. The role involves responding to requests via various methods and building strong customer relationships. Candidates should possess a high school diploma, with zero to three years of related experience preferred. Excellent communication skills and the ability to multi-task are essential. The position offers a full-time schedule with an excellent benefits package, including health care and 401(k).