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Job summary
A leading building products company is seeking an Order Fulfillment Specialist to manage customer order communications and coordinate fulfillment execution. The ideal candidate will have a Bachelor's degree and 2-4 years of experience in order fulfillment or a related field. Key responsibilities include ensuring real-time visibility of order status and proactive communication with customer service. This position offers full-time employment with competitive compensation.
Qualifications
2-4 years of experience in order fulfillment, production coordination, customer service, or plant manufacturing environment.
Proven track record of managing customer expectations and resolving complex fulfillment issues.
Strong analytical skills with ability to identify root causes and prioritize competing demands.
Responsibilities
Manage customer order communications and maintain accurate order status.
Coordinate fulfillment execution for standard orders, remakes, and expedites.
Proactively communicate fulfillment issues to Customer Service.
Skills
Customer Service Orientation
Problem-Solving
Attention to Detail
Communication Skills
Cross-Functional Collaboration
Education
Bachelor's degree in Supply Chain, Manufacturing, Business Administration, or related discipline
Tools
Order Management Software
CRM platforms (Salesforce)
Microsoft Office Suite
Job description
A leading building products company is seeking an Order Fulfillment Specialist to manage customer order communications and coordinate fulfillment execution. The ideal candidate will have a Bachelor's degree and 2-4 years of experience in order fulfillment or a related field. Key responsibilities include ensuring real-time visibility of order status and proactive communication with customer service. This position offers full-time employment with competitive compensation.