Customer Service & Order Entry Specialist

S.J. Smith; Davenport (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Ongoing training

Job summary

S.J. Smith Company is seeking a Customer Service Representative for our Cedar Rapids branch to assist customers with product inquiries, process orders, and manage accounts while delivering an exceptional experience.

This full-time role also handles shipping and receiving, requiring basic math, cash handling, and computer/order-entry skills; we offer medical, dental, and vision insurance, 401(k), paid time off, and ongoing training.

Qualifications

• Cash handling and basic math skills are required.
• Experience with computer order entry systems is preferred.
• Strong customer service orientation and communication skills.

Responsibilities

• Assist customers with product inquiries and orders.
• Process orders and manage customer accounts.
• Handle shipping and receiving responsibilities.

Skills

Cash handling

Basic math

Order entry

Computer skills

Education

High School Diploma

Job description

S.J. Smith Company is seeking a Customer Service Representative for our Cedar Rapids branch to assist customers with product inquiries, process orders, and manage accounts while delivering an exceptional experience.

This full-time role also handles shipping and receiving, requiring basic math, cash handling, and computer/order-entry skills; we offer medical, dental, and vision insurance, 401(k), paid time off, and ongoing training.