Customer Service Representative

S J Smith Company; Davenport (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

S.J. Smith Company is hiring a Customer Service Representative for our Davenport, IA location. This full-time role supports customers with product inquiries, processes orders, and manages accounts while handling shipping and receiving functions.

Schedule aligns with typical weekday hours. Qualified applicants should have a high school diploma or equivalent, accurate cash handling skills, basic math, and familiarity with computer-based order entry systems.

Qualifications

• High School Diploma or Equivalent
• Ability to handle cash transactions accurately
• Basic math skills
• Computer skills or prior experience with computer order entry system required

Responsibilities

• Support customers with product inquiries, order processing, and account management
• Deliver an exceptional customer experience
• Ship and receive products

Skills

Cash handling

Basic math

Customer service

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Full-time Customer Service Davenport, IA, US 1 Attachments

10 days ago Requisition ID: 1261

Customer Service Representative

About Us:The Company: S.J. Smith Company, is a third-generation family-owned company that has been in operation since 1950. At S.J. Smith, we help make our customers more successful through cutting-edge solutions and quality products.

We believe in investing in our people, supporting professional development, and maintaining a culture where employees are empowered to do their best work.

Position Summary: We are hiring a Customer Service Representative for our Cedar Rapids branch. This role is responsible for supporting customers with product inquiries, order processing, and account management while delivering an exceptional customer experience. This role will also be responsible for shipping and receiving product.

Required Qualifications:

• High School Diploma or Equivalent
• Ability to handle cash transactions accurately
• Basic math skills
• Computer skills or prior experience with computer order entry system required

Schedule: This is a full-time position typically scheduled 7:30am - 4:30pm Monday through Friday.

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Ongoing training and professional development

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Attachments (1)

Customer Service Representative (Branch) revised 9.26.2024.pdf