Customer Support Associate - Phone & In-Store Orders

SmartRecruiters, Inc.; Cedar Rapids (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. in Cedar Rapids (Iowa) is seeking a Customer Service Representative to handle telephone orders and assist customers in person. The role involves stocking ingredients, keeping the workspace clean, and ensuring accurate order processing.

The ideal candidate will have strong verbal communication, basic math skills, and the ability to understand written instructions to provide excellent service to customers and colleagues.

Qualifications

• Handle telephone order processing with accuracy.
• Communicate clearly with customers and coworkers.
• Perform basic arithmetic for order totals.

Responsibilities

• Receive and process telephone orders.
• Stock ingredients from delivery area to storage and work area.
• Clean equipment and facility.
• Communicate instructions to customers in writing when needed.

Skills

Telephone orders

Verbal communication

Basic math

Job description

SmartRecruiters, Inc. in Cedar Rapids (Iowa) is seeking a Customer Service Representative to handle telephone orders and assist customers in person. The role involves stocking ingredients, keeping the workspace clean, and ensuring accurate order processing.

The ideal candidate will have strong verbal communication, basic math skills, and the ability to understand written instructions to provide excellent service to customers and colleagues.