Customer Experience Pro — Growth & Training Included

S J Smith Company; Davenport (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

S.J. Smith Company is hiring a Customer Service Representative for our Davenport, IA location. This full-time role supports customers with product inquiries, processes orders, and manages accounts while handling shipping and receiving functions.

Schedule aligns with typical weekday hours. Qualified applicants should have a high school diploma or equivalent, accurate cash handling skills, basic math, and familiarity with computer-based order entry systems.

Qualifications

• High School Diploma or Equivalent
• Ability to handle cash transactions accurately
• Basic math skills
• Computer skills or prior experience with computer order entry system required

Responsibilities

• Support customers with product inquiries, order processing, and account management
• Deliver an exceptional customer experience
• Ship and receive products

Skills

Cash handling

Basic math

Customer service

Education

High School Diploma or equivalent

Job description

S.J. Smith Company is hiring a Customer Service Representative for our Davenport, IA location. This full-time role supports customers with product inquiries, processes orders, and manages accounts while handling shipping and receiving functions.

Schedule aligns with typical weekday hours. Qualified applicants should have a high school diploma or equivalent, accurate cash handling skills, basic math, and familiarity with computer-based order entry systems.