Customer Service & Operations Agent

Federal Express Corporation; San Jose (CA); On-site; USD 33,000 - 44,000; Full time

Job summary

Federal Express Corporation is hiring in San Jose, CA for a customer service-oriented role. The position involves providing accurate information and assistance to customers, handling inquiries, resolving problems, and selling FedEx services.

The job also requires administrative support to keep station operations smooth, with occasional additional duties as assigned to support the team. A high school diploma or GED is required.

Qualifications

• Ability to operate computer terminals.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provide accurate information and assistance to customers, including responding to inquiries, problem resolution, and selling company services.
• Perform administrative support functions for efficient station operations.
• Perform other duties as assigned.

Skills

Computer terminal operation

Customer service

Communication skills

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation is hiring in San Jose, CA for a customer service-oriented role. The position involves providing accurate information and assistance to customers, handling inquiries, resolving problems, and selling FedEx services.

The job also requires administrative support to keep station operations smooth, with occasional additional duties as assigned to support the team. A high school diploma or GED is required.