Sr Svc Agent/Non-DOT

Federal Express Corporation; Lenexa (KS); On-site; USD 29,000 - 30,000; Full time

Job summary

Federal Express Corporation in Lenexa, KS is seeking a Full-Time Service Agent to assist customers, respond to inquiries, resolve problems, and help sell company services. The role includes providing administrative support for station operations and requires a High School diploma or GED.

The schedule is Monday–Friday, 12:00 PM–8:00 PM, with equal opportunity employment and accommodations available for qualified individuals. Applicants may contact [e-mail] for accommodations.

Qualifications

• High school diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift and maneuver packages above 50 lbs with equipment or assistance.
• Strong human relations and communication skills.

Responsibilities

• Provide accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of services.
• Perform administrative support functions necessary for efficient station operations.
• Perform other duties as assigned.

Skills

Computer terminal operation

Lift 50 Lbs

Maneuver heavy packages

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills And Abilities

• Ability to operate computer terminal.
• Ability to lift 50 Lbs.
• Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person.
• Good human relations and communications skills.

Pay Transparency

Pay: $21.29

Additional Details

FULL TIME SERVICE AGENT MONDAY - FRIDAY 12:00 PM - 8:00 PM

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)