Customer Experience & Merchandising Specialist

H.E.B.; Murphy (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H.E.B. in Murphy, TX is seeking a Customer Service Representative responsible for maintaining a well-stocked department and delivering superior service. You will stock, rotate, and organize products daily while ensuring safety and sanitation standards.

You will assist with inventory, load/unload shipments, keep back areas clean, and help the night crew and incoming trucks. The role emphasizes customer interactions and effective product presentation.

Qualifications

• Strong customer service skills required.
• Excellent communication and interpersonal skills.
• Proficiency in reading and writing.
• Ability to plan and organize work effectively.

Responsibilities

• Stock items and rotate inventory daily.
• Support inventory control; load, unload, and move products.
• Organize and prepare back area for night crew and incoming trucks.
• Keep shelves, displays, and signage clean and presentable.
• Provide superior customer service to shoppers.
• Follow safety, sanitation, and shrink-reduction standards.

Skills

Strong customer service

Communication skills

Reading and writing skills

Planning and organizing skills

Education

HS Diploma or GED

Job description

H.E.B. in Murphy, TX is seeking a Customer Service Representative responsible for maintaining a well-stocked department and delivering superior service. You will stock, rotate, and organize products daily while ensuring safety and sanitation standards.

You will assist with inventory, load/unload shipments, keep back areas clean, and help the night crew and incoming trucks. The role emphasizes customer interactions and effective product presentation.