Customer Service Manager - State Farm Agent Team Member

Dylan Schaefer - State Farm Agent; Greenville (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Health insurance

Paid time off

Parental leave

Job summary

Dylan Schaefer - State Farm Agent in Greenville, SC is seeking a Customer Service Manager to be the first point of contact for clients. You will assist with service-related activities and support the Office Manager in daily operations.

This role is vital in ensuring client satisfaction and requires strong leadership skills and excellent communication. Benefits include generous 401(k) matching, competitive salary, and paid time off.

Qualifications

• Property/Casualty Insurance License will be paid for.
• Must demonstrate strong leadership and organizational capabilities.
• Excellent communication skills are essential for client interaction.

Responsibilities

• Work daily tasks assigned from the Office Manager.
• Answer the phone and assist clients with insurance-related queries.
• Collaborate with current team to meet office goals.

Skills

Strong leadership and organizational skills

Excellent communication

Problem-solving abilities

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Health insurance
• Paid time off
• Parental leave

Role Description

As a Customer Service Manager you are the first person client’s/prospects see when entering the office. You will be working directly with the Office Manager to help the office service and keep the clients we have happy! Also, assisting our Sales Team with service-related activities. We are a very busy office; the Customer Service Manager is a critical role in my operation/agency. The right candidate should look at this opportunity as a career and not a job, taking advantage of annual pay increases, generous 401k matching and other benefits.

Responsibilities

• Work daily tasks assigned from the Office Manager
• Answer the phone, helping clients with a variety of insurance related tasks
• Work harmoniously with current team and office goals
• Good attendance, work ethic and demeanor

Qualifications

• Property/Casualty Insurance License - I will pay obtaining this license
• Strong leadership and organizational skills.
• Excellent communication and problem-solving abilities.