Customer Service Manager: Renewals, Copy & Growth Leader

Energy Innovation Corp; Toledo (OH); On-site; USD 80,000 - 126,000; Full time

Job summary

Advisory Plus Corp, located in Toledo, OH, seeks a Customer Service Manager who treats Written Communication like a competitive sport and drives growth through renewals and cross-selling. This full-time role focuses on building engaging copy, guiding partners through co-marketing efforts, and maintaining the momentum of Toledo-based accounts.

Ideal candidates bring a proven ability to work under deadline pressure, adapt to flexible leadership dynamics, and thrive in a fast-paced,

Qualifications

• Track record that proves you can clarity-seeking ship under deadline pressure.
• Calm under the genuinely-flexible chaos a manager role tends to generate.
• Familiarity with Advisory Plus Corp-scale workflows, or the appetite to reach them.
• Comfort with full-time arrangements and the rhythms of a forward-thinking workplace.
• An OH work history, or strong reasons you'll thrive here anyway.
• Comfort being the newest person in the room and the loudest in the notes.

Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet
• Find the spirited-and-grounded hook that makes Toledo, OH prospects lean in
• Build the Upselling report leadership checks before the OH review
• Keep Toledo renewals from slipping by owning the timeline
• Walk OH partners through co-marketing they'll say yes to
• Write copy for ads, emails, and web pages that converts sales marketing traffic

Job description

Advisory Plus Corp, located in Toledo, OH, seeks a Customer Service Manager who treats Written Communication like a competitive sport and drives growth through renewals and cross-selling. This full-time role focuses on building engaging copy, guiding partners through co-marketing efforts, and maintaining the momentum of Toledo-based accounts.

Ideal candidates bring a proven ability to work under deadline pressure, adapt to flexible leadership dynamics, and thrive in a fast-paced,