Customer Service & Logistics Specialist I — Travel-Ready

Luck Companies; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off (PTO)

401K matching

Job summary

Luck Stone Atlanta Plant, part of Luck Companies, is seeking a Customer Service & Logistics Specialist to join our team. You will be the main link between customers, drivers, sales, and operations, ensuring orders are fulfilled accurately and efficiently.

Hours are 6:00am-4:00pm Monday-Friday. The role emphasizes problem solving, fast-paced operations, and exceptional customer care in a plant environment located in Atlanta.

Qualifications

• 3+ years in a customer-focused role where service excellence was essential.
• High school diploma or equivalent.
• Experience coordinating orders and payments is a plus.

Responsibilities

• Coordinate & fulfill orders: entry, dispatch, routes, and truck assignments with weight restrictions.
• Deliver outstanding service by responding quickly and offering practical solutions.
• Keep things on track by meeting department performance standards and service levels.
• Manage transactions: cash handling, credit card payments and deposits, and account adjustments.

Skills

Customer service

Time management

Tech-savvy

Collaborative communicator

Critical thinking

Creative problem-solving

Under pressure

Education

High school diploma or equivalent

Job description

Luck Stone Atlanta Plant, part of Luck Companies, is seeking a Customer Service & Logistics Specialist to join our team. You will be the main link between customers, drivers, sales, and operations, ensuring orders are fulfilled accurately and efficiently.

Hours are 6:00am-4:00pm Monday-Friday. The role emphasizes problem solving, fast-paced operations, and exceptional customer care in a plant environment located in Atlanta.