Logistics & Customer Service Specialist

Luck Stone Corporation; Northern (KY, SC); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

401K matching

Retirement pension

Job summary

Luck Stone Corporation seeks a Customer Service & Logistics Specialist I to support order fulfillment, dispatch, and haul coordination on site in Kentucky. You will help minimize costs and improve service by clear communication with team members, sales, and operations.

The role requires a high school diploma or GED, 1–3 years of customer service experience, and proficiency in Excel/Word/Outlook. Benefits start day one, including PTO and retirement options.

Qualifications

• High School Diploma or GED required or equivalent.
• 1–3+ years of customer service experience.
• Ability to read maps and provide directions to haulers.
• Computer skills: Excel, Word, Outlook.

Responsibilities

• Direct, control and participate in order fulfillment (order taking, dispatch, scale operations, and ticket handling).
• Deliver solutions and meet customer demands with strong service; maintain relationships with customers.
• Meet department performance standards and benchmark service levels.

Skills

Map reading

Cash handling

Customer service

Communication

Dispatch coordination

Education

High School Diploma or GED

Tools

Excel

Word

Outlook

Job description

Luck Stone Corporation seeks a Customer Service & Logistics Specialist I to support order fulfillment, dispatch, and haul coordination on site in Kentucky. You will help minimize costs and improve service by clear communication with team members, sales, and operations.

The role requires a high school diploma or GED, 1–3 years of customer service experience, and proficiency in Excel/Word/Outlook. Benefits start day one, including PTO and retirement options.