Customer Service & Loan Support Specialist

Talentify; Charlotte (MI); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Vacation & holidays

401(k) match

Medical insurance

Wellness subsidy

Student debt repayment

Yearly bonus

Job summary

GreenStone Farm Credit Services in Charlotte, MI is seeking a Customer Service Representative to be the frontline for customer service and branch operations. The role emphasizes building customer relationships and supporting association staff in daily tasks.

The position offers a stable, office-based schedule from 8:00 am to 4:30 pm, Monday through Friday, with opportunities to contribute to the local community and to grow within a supportive team culture.

Qualifications

• HS Diploma or Equivalent.
• 2 + years customer service or office experience required.
• Banking experience preferred.

Responsibilities

• Providing excellent internal and external customer service will be at the core of your daily interactions.
• This role will consist of daily customer interactions, answering incoming calls, receipting payments, disbursing funds, providing administrative assistance to our mortgage loan processing and loan documentation process.
• From collecting, coordinating, and uploading documentation to facilitating loan closings to ensure accuracy and customer satisfaction.
• You’ll be involved in tasks ranging from data entry, loan servicing, maintaining branch operations and supply ordering.

Skills

Customer service

Communication

Detail-oriented

Problem solving

Multitasking

Education

HS Diploma or Equivalent

Job description

GreenStone Farm Credit Services in Charlotte, MI is seeking a Customer Service Representative to be the frontline for customer service and branch operations. The role emphasizes building customer relationships and supporting association staff in daily tasks.

The position offers a stable, office-based schedule from 8:00 am to 4:30 pm, Monday through Friday, with opportunities to contribute to the local community and to grow within a supportive team culture.