Customer Service & Loan Specialist

American Cash Advance; Memphis (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Nice Loans is seeking a Customer Service Representative in Memphis, TN. The role focuses on building strong customer relationships, marketing to gain new customers, and ensuring account accuracy while processing loans and related activities.

Experience in the lending or cash-advance industry is welcome but not required. Must meet minimum eligibility and be able to pass background checks. Equal opportunity employer.

Qualifications

• Ability to count money and handle cash accurately.
• Strong interpersonal skills for professional engagement.
• Negotiation abilities for payment terms.
• Excellent communication with diverse personalities.
• Proficient computer skills for processing transactions.
• Clerical abilities including filing, phones, and paperwork.
• Organizational skills for filing systems and records.

Responsibilities

• Build exceptional customer relationships and promote company products.
• Review accounts for accuracy and update as needed.
• Fund loans, pursue collections, and attract new customers.

Skills

Math skills

Social skills

Problem-solving

Communication

Computer skills

Clerical skills

Organization

Job description

Nice Loans is seeking a Customer Service Representative in Memphis, TN. The role focuses on building strong customer relationships, marketing to gain new customers, and ensuring account accuracy while processing loans and related activities.

Experience in the lending or cash-advance industry is welcome but not required. Must meet minimum eligibility and be able to pass background checks. Equal opportunity employer.