Loan Solutions Specialist – Fast, Friendly Financing

OneMain Financial Group; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health & wellbeing coverage

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group in Memphis is hiring Loan Sales Specialists to help customers access financing for life’s expenses in a competitive, supportive environment with opportunities for professional development and advancement. You’ll earn incentives tied to individual and branch performance.

In this on-site role, you will multitask, engage customers across channels, and manage the loan lifecycle, including collections, while educating clients on loan terms and optional insurance products.

Qualifications

• High School Diploma or GED required.
• Experience in Sales, Collections or Customer Service preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with empathy and results toward goals.
• Develop connections and engage customers through the loan process.
• Manage the life cycle of loans, including collections, while complying with laws.
• Interact with customers via phone, email, chat, and in-house systems.
• Demonstrate drive, achievement orientation, and goal focus.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer Service

Collections

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Memphis is hiring Loan Sales Specialists to help customers access financing for life’s expenses in a competitive, supportive environment with opportunities for professional development and advancement. You’ll earn incentives tied to individual and branch performance.

In this on-site role, you will multitask, engage customers across channels, and manage the loan lifecycle, including collections, while educating clients on loan terms and optional insurance products.