Memphis Customer Service Pro — Loans & Payments

American Cash Advance; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Nice Loans is seeking a Customer Service Representative in Memphis, TN. The role focuses on building strong customer relationships, marketing to attract new clients, and ensuring account accuracy while funding loans and managing collections.

A positive, team-oriented attitude is essential to support the customer experience. The position requires adaptability, reliability, and basic computer and clerical skills to process day-to-day transactions and maintain compliance with policies and industry

Qualifications

• Math skills including the ability to count money.
• Strong interpersonal abilities for engaging with customers.
• Good problem-solving to discuss payment terms and options.
• Effective communication across different personalities and situations.
• Basic computer skills to process transactions and updates.
• Clerical tasks: filing, phones, and paperwork handling.
• Strong organizational skills to manage records and processes.

Responsibilities

• Build exceptional customer relationships and market to gain new customers.
• Review accounts for accuracy and needed updates; fund loans and manage collections.
• Handle customer acquisitions and day-to-day transactions with precision.
• Work with team to maintain a professional office environment and protect company assets.

Skills

Math

Social

Problem-Solving

Communication

Computer

Clerical

Organization

Job description

Nice Loans is seeking a Customer Service Representative in Memphis, TN. The role focuses on building strong customer relationships, marketing to attract new clients, and ensuring account accuracy while funding loans and managing collections.

A positive, team-oriented attitude is essential to support the customer experience. The position requires adaptability, reliability, and basic computer and clerical skills to process day-to-day transactions and maintain compliance with policies and industry