Loan Solutions Specialist: Help Customers Thrive in Finance

OneMain Financial Group; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) with company match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking Loan Sales Specialists in Memphis, TN. The role focuses on listening to customer needs and offering accessible financing for life’s expenses, with competitive compensation and advancement opportunities.

Responsibilities include handling loan processes across channels, maintaining compliance, and educating customers on loan terms and optional insurance products. On-site schedule is Monday–Friday with possible extended hours, including Saturdays.

Qualifications

• High school diploma or GED required.
• Preferred: experience in sales, collections or customer service.
• Spanish bilingual preferred.

Responsibilities

• Multitask to provide timely service.
• Exceed customer expectations with empathy and results toward branch goals.
• Engage customers through multiple channels and guide loan process.
• Manage lifecycle of loans and compliance with laws.
• Educate customers on loan terms and optional insurance products.

Education

High School Diploma or GED

Sales experience

Customer service

Bilingual Spanish

Job description

OneMain Financial Group is seeking Loan Sales Specialists in Memphis, TN. The role focuses on listening to customer needs and offering accessible financing for life’s expenses, with competitive compensation and advancement opportunities.

Responsibilities include handling loan processes across channels, maintaining compliance, and educating customers on loan terms and optional insurance products. On-site schedule is Monday–Friday with possible extended hours, including Saturdays.