Loan Consultant I: Customer Experience & Loan Solutions

Lendmark Financial Services, LLC.

Tennessee

On-site

USD 32,000 - 46,000

Full time

6 days ago
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Job summary

Lendmark Financial Services in Greenville, TN seeks a Customer Service Representative (Loan Consultant I) to provide personal loan solutions and build a customer base through sales and referrals.

Responsibilities include assisting visitors, processing verifications, facilitating loan closings, handling collections activities, and actively marketing branch products. Eligible for incentive compensation based on performance.

Qualifications

  • High School Diploma or GED from accredited institution.
  • 0-2 years consumer finance or related experience.
  • Cash handling; computer skills; customer service skills.
  • Ability to work with minimum supervision.
  • Excellent communication skills.
  • Proficient working knowledge of Microsoft Windows, Excel and Word Applications

Responsibilities

  • Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.

Skills

Customer service
Excellent communication
Cash handling
Microsoft Windows
Excel
Word

Education

High School Diploma or GED
Associates or Bachelor's Degree

Tools

Microsoft Windows
Excel
Word

Job description

Lendmark Financial Services in Greenville, TN seeks a Customer Service Representative (Loan Consultant I) to provide personal loan solutions and build a customer base through sales and referrals.

Responsibilities include assisting visitors, processing verifications, facilitating loan closings, handling collections activities, and actively marketing branch products. Eligible for incentive compensation based on performance.

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