Customer Service & Loans Specialist

Tower Loan; Laurel (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

EAP

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Bonuses

Monthly Incentives

Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan in Laurel, Mississippi is seeking a full-time Customer Service Representative to join our on-site team. As a CSR, you will deliver exceptional service, build relationships, and help customers find the right financial solutions while supporting daily branch operations.

Responsibilities include cultivating customer relationships, processing payments, marketing to customers, balancing cash drawers, handling deposits, and assisting with loan applications.

Qualifications

• High School Diploma or GED.
• Must have a valid driver’s license and reliable vehicle.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer Service

Cash Handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan in Laurel, Mississippi is seeking a full-time Customer Service Representative to join our on-site team. As a CSR, you will deliver exceptional service, build relationships, and help customers find the right financial solutions while supporting daily branch operations.

Responsibilities include cultivating customer relationships, processing payments, marketing to customers, balancing cash drawers, handling deposits, and assisting with loan applications.