Customer Service & Financial Solutions Specialist

towerloan; Homer (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan is hiring a Customer Service Representative (CSR) for an on-site, full-time position in which you will deliver exceptional customer service and build relationships to promote financial solutions. You will handle payments, deposits, and administrative tasks while contributing to loan production and overall branch operations.

The role requires a high school diploma or GED, a valid driver’s license, and reliable vehicle access.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities incl. deposits.
• Execute office administrative activities including mail, filing, and supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative (CSR) for an on-site, full-time position in which you will deliver exceptional customer service and build relationships to promote financial solutions. You will handle payments, deposits, and administrative tasks while contributing to loan production and overall branch operations.

The role requires a high school diploma or GED, a valid driver’s license, and reliable vehicle access.