Customer Service Lead — Part-Time, Flexible Hours

Burlington Stores; Philadelphia (Philadelphia County); Sur place; USD 17 000 - 19 000; Temps partiel

Avantages offerts par ce poste

Associate discount

Medical coverage

401(k) plan

Paid time off after one year

Paid holidays

Paid sick time

Résumé du poste

Burlington Stores in Philadelphia is seeking a Part-Time Customer Service Lead to guide daily service operations, motivate associates, and model Burlington’s friendly, fast-paced standards. You’ll lead by example, ensuring a customer-first approach while maintaining front-end efficiency.

The role requires a flexible schedule including early mornings, nights, weekends and holidays, plus the ability to lift up to 40 lbs.

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays.
• Ability to lift up to 40 lbs and stand for extended periods.
• Retail leadership experience preferred but not required.

Responsabilités

• Lead day-to-day customer service initiatives and inspire associates to deliver friendly, professional service.
• Model Our Burlington philosophy and core values in all interactions.
• Ensure a fast, accurate checkout process and high customer satisfaction.
• Coordinate meal and break periods and monitor schedule adherence.

Connaissances

Leadership

Customer Service

Communication

Flexibility

Description du poste

Burlington Stores in Philadelphia is seeking a Part-Time Customer Service Lead to guide daily service operations, motivate associates, and model Burlington’s friendly, fast-paced standards. You’ll lead by example, ensuring a customer-first approach while maintaining front-end efficiency.

The role requires a flexible schedule including early mornings, nights, weekends and holidays, plus the ability to lift up to 40 lbs.