Part-Time Customer Service Lead — Flexible Retail Leader

Burlington Stores, Inc.; Elgin (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year

8 paid holidays

Paid sick time

Job summary

Burlington Stores, Inc. in Elgin seeks a Part-Time Customer Service Lead to guide daily customer service, motivate associates, and deliver friendly, professional service. You will lead by example, upholding our Burlington philosophy to ensure a positive shopping experience.

The role requires flexible hours (early mornings, nights, weekends, holidays) and the ability to lift up to 40 lbs. You will help maintain front-end operations, quickly resolve issues, and foster a teamwork-driven environment

Qualifications

• Must be able to work a flexible schedule including early mornings, nights, weekends and holidays.
• Ability to lift and move boxes weighing up to 40 lbs or more and stand for extended periods.

Responsibilities

• Model company core values and lead the front-end team.
• Improve friendliness, speed of checkout and customer feedback.
• Maintain a neat and orderly front end area and troubleshoot registers and transactions.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Team motivation

Tools

POS systems

Job description

Burlington Stores, Inc. in Elgin seeks a Part-Time Customer Service Lead to guide daily customer service, motivate associates, and deliver friendly, professional service. You will lead by example, upholding our Burlington philosophy to ensure a positive shopping experience.

The role requires flexible hours (early mornings, nights, weekends, holidays) and the ability to lift up to 40 lbs. You will help maintain front-end operations, quickly resolve issues, and foster a teamwork-driven environment