Customer Service Lead - Flexible Part-Time Retail

Burlington; Braintree (MA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington is hiring a Part Time Customer Service Lead in Massachusetts. You will supervise daily customer service efforts, role-model our Burlington standards, and motivate associates to deliver a friendly and efficient shopping experience.

As a leader, you’ll manage break schedules, handle checkout flow, and help create a positive store atmosphere. The role offers flexible hours, a competitive wage, associate discounts, and access to Burlington's benefits package.

Qualifications

• Experience leading a team in a retail setting.
• Strong customer-service mindset and communication.
• Ability to adapt to a fast-paced environment.

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates.
• Ensure friendly, efficient checkout and a positive shopping experience.
• Coordinate meal/break periods and help with scheduling.

Skills

Leadership

Customer service

Retail experience

Fast-paced environment

Job description

Burlington is hiring a Part Time Customer Service Lead in Massachusetts. You will supervise daily customer service efforts, role-model our Burlington standards, and motivate associates to deliver a friendly and efficient shopping experience.

As a leader, you’ll manage break schedules, handle checkout flow, and help create a positive store atmosphere. The role offers flexible hours, a competitive wage, associate discounts, and access to Burlington's benefits package.