Retail Customer Service Lead - Part Time

Burlington Stores, Inc.; Brockton (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Associate discount

Medical coverage (part-time)

401(k) plan

Paid time off (PT0)

Holidays

Job summary

Burlington Stores, Inc. is seeking a Part-Time Customer Service Lead in Brockton, MA. You will lead day-to-day customer service initiatives under supervision, inspire associates, and ensure a friendly, efficient shopping experience for customers.

You'll model Burlington’s values, drive a customer-first mindset, and manage front-end operations with a focus on speed and accuracy at checkout. Competitive benefits and schedule flexibility are offered.

Qualifications

• Strong leadership and customer service skills are required.
• Experience in a fast-paced retail environment is desirable.
• Ability to lead day-to-day customer service initiatives.

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates.
• Provide friendly, professional service and ensure a positive shopping experience.
• Model company values and maintain high standards at front-end operations.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Retail

Team leadership

Job description

Burlington Stores, Inc. is seeking a Part-Time Customer Service Lead in Brockton, MA. You will lead day-to-day customer service initiatives under supervision, inspire associates, and ensure a friendly, efficient shopping experience for customers.

You'll model Burlington’s values, drive a customer-first mindset, and manage front-end operations with a focus on speed and accuracy at checkout. Competitive benefits and schedule flexibility are offered.