Part-Time Customer Service Lead — Retail Team Leader

Burlington Stores, Inc.; Somerville (MA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off after 1 year

8 paid holidays

Paid sick time

Associate discount

Training & development opportunities

Job summary

Burlington Stores, Inc. in Somerville, MA is seeking a Part-Time Customer Service Lead to guide day-to-day service and help create a friendly, efficient shopping experience.

You'll lead by example, motivate associates, and ensure a customer-first approach while maintaining store standards and training new team members. The position offers a competitive wage, flexible hours, and associate discounts.

Qualifications

• Ability to work a flexible schedule including early mornings, nights, weekends and holidays.
• Physical ability to lift and move boxes weighing 40 lbs or more.

Responsibilities

• Model company values and Our Burlington philosophy for front-end teams.
• Improve friendliness, speed of checkout and customer feedback through a customer-first approach.
• Maintain a neat front-end area and troubleshoot register transactions.
• Coordinate meal/break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Retail

Job description

Burlington Stores, Inc. in Somerville, MA is seeking a Part-Time Customer Service Lead to guide day-to-day service and help create a friendly, efficient shopping experience.

You'll lead by example, motivate associates, and ensure a customer-first approach while maintaining store standards and training new team members. The position offers a competitive wage, flexible hours, and associate discounts.