Part-Time Customer Service Lead — Flexible Hours & Discount

Burlington Stores; Revere (MA); Hybrid; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off

Employee discount

Job summary

Burlington Stores is seeking a Customer Service Lead in Revere, MA. This part-time role guides daily customer service efforts, motivates associates, and ensures a friendly, professional shopping experience in a fast-paced setting.

You’ll lead by example, uphold Burlington’s core values, and focus on a customer-first approach while maintaining efficient checkout and problem resolution. Flexible scheduling is required.

Qualifications

• Experience leading teams in a retail setting preferred.
• Strong customer service skills with a friendly, professional demeanor.
• Ability to manage front-end operations and address issues quickly.

Responsibilities

• Model company values and lead day-to-day customer service initiatives.
• Improve friendliness, checkout speed, and customer feedback scores.
• Maintain a neat front-end area and oversee register transactions.

Skills

Leadership

Customer service

Communication

Problem solving

Job description

Burlington Stores is seeking a Customer Service Lead in Revere, MA. This part-time role guides daily customer service efforts, motivates associates, and ensures a friendly, professional shopping experience in a fast-paced setting.

You’ll lead by example, uphold Burlington’s core values, and focus on a customer-first approach while maintaining efficient checkout and problem resolution. Flexible scheduling is required.