Retail Customer Service Lead — Flexible Hours & Discount

Burlington; New Jersey; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates in a busy retail setting. You will model our Burlington philosophy, ensuring a friendly, fast checkout and superior service experience for every customer.

Responsibilities include maintaining front-end orderliness, resolving register issues, and coordinating break schedules, while working a flexible schedule that includes mornings, evenings, weekends and holidays.

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays.

Responsibilities

• Lead day-to-day customer service initiatives and drive a customer-first focus.
• Inspire and motivate associates to deliver friendly, professional service.
• Maintain a neat front end, troubleshoot register and transaction issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Team motivation

Retail

Job description

Burlington is seeking a Part Time Customer Service Lead to guide day-to-day customer service initiatives and motivate associates in a busy retail setting. You will model our Burlington philosophy, ensuring a friendly, fast checkout and superior service experience for every customer.

Responsibilities include maintaining front-end orderliness, resolving register issues, and coordinating break schedules, while working a flexible schedule that includes mornings, evenings, weekends and holidays.