Customer Service Lead – Flexible Hours & Perks (Retail)

Burlington; Orange (CT); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Holidays

Paid sick time

Job summary

Burlington in the United States is seeking a Part Time Customer Service Lead. Under the guidance of store leadership, you’ll lead day-to-day customer service initiatives, inspire associates, and ensure a friendly, professional shopping experience.

You’ll handle scheduling, support checkout speed, and uphold our core values while offering competitive wages, flexible hours, and benefits for part-time team members.

Qualifications

• Strong customer-service mindset and professional communication.
• Ability to lead and motivate associates in a fast-paced retail environment.
• Willingness to work flexible hours including nights, weekends and holidays.

Responsibilities

• Lead day-to-day customer service initiatives and model our Burlington philosophy.
• Motivate associates to deliver friendly and efficient service.
• Maintain a neat front-end area and troubleshoot register issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Customer service

Leadership

Team motivation

Problem solving

Job description

Burlington in the United States is seeking a Part Time Customer Service Lead. Under the guidance of store leadership, you’ll lead day-to-day customer service initiatives, inspire associates, and ensure a friendly, professional shopping experience.

You’ll handle scheduling, support checkout speed, and uphold our core values while offering competitive wages, flexible hours, and benefits for part-time team members.