Part-Time Retail Customer Service Lead - Flexible Hours

Burlington; West Natick (MA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Medical coverage

401(k) plan

Paid time off after 1 year

Paid holidays

Paid sick time

Job summary

Burlington is seeking a Part Time Customer Service Lead in Massachusetts to guide front-line teams and uphold our customer-first standards. You’ll model the Burlington philosophy, drive friendly service, and ensure fast, accurate checkouts while maintaining a tidy store environment.

The role requires flexibility, including early mornings, nights, weekends and holidays. You’ll receive competitive pay and opportunities for associate discounts and benefits.

Qualifications

• Experience leading customer service teams in a retail environment.
• Ability to work a flexible schedule including weekends and holidays.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Lead day-to-day customer service initiatives with a friendly approach.
• Model Our Burlington values and ensure a positive shopping experience.
• Maintain a neat front-end area and assist with checkout efficiency.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Retail

Job description

Burlington is seeking a Part Time Customer Service Lead in Massachusetts to guide front-line teams and uphold our customer-first standards. You’ll model the Burlington philosophy, drive friendly service, and ensure fast, accurate checkouts while maintaining a tidy store environment.

The role requires flexibility, including early mornings, nights, weekends and holidays. You’ll receive competitive pay and opportunities for associate discounts and benefits.