Customer Service Lead - Flexible Hours & Growth

Burlington; Chelsea (MA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year

Paid holidays

Paid sick time

Job summary

Burlington in Chelsea, MA is seeking a Part Time Customer Service Lead. In this role you’ll guide day-to-day customer service initiatives, motivate associates to deliver friendly, professional service, and ensure a fast, smooth checkout experience.

You’ll model Burlington values, coordinate breaks, monitor schedules, and handle front-end operations while staying compliant with safety and store policies. The position offers competitive pay, flexible hours, and benefits eligibility for part-time

Qualifications

• Strong leadership and people management abilities.
• Flexible schedule including mornings, nights, weekends, holidays.
• Ability to stand for extended periods and lift up to 40 lbs.

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates.
• Ensure friendly, professional service and a fast checkout experience.
• Maintain front-end area and coordinate meal/break periods and schedules.

Skills

Leadership

Customer service

Retail experience

Job description

Burlington in Chelsea, MA is seeking a Part Time Customer Service Lead. In this role you’ll guide day-to-day customer service initiatives, motivate associates to deliver friendly, professional service, and ensure a fast, smooth checkout experience.

You’ll model Burlington values, coordinate breaks, monitor schedules, and handle front-end operations while staying compliant with safety and store policies. The position offers competitive pay, flexible hours, and benefits eligibility for part-time