Customer Service Lead - Part-Time, Flexible Hours & Discount

Burlington; East Walpole (MA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year

Paid holidays

Paid sick time

Job summary

Burlington is seeking a Part-Time Customer Service Lead to guide daily customer service initiatives and motivate associates to deliver friendly, professional service in a fast-paced retail environment. You’ll model company values, manage front-end operations, and ensure a customer-first experience while coordinating breaks and store flow.

The role requires flexibility for early mornings, nights, weekends, and holidays, with a base pay of $16.00 per hour in Massachusetts.

Qualifications

• Proven leadership and customer service skills.
• Ability to manage front-end operations and transactions.
• Demonstrates enthusiasm for retail and helping customers.

Responsibilities

• Lead day-to-day customer service initiatives.
• Inspire and motivate associates to deliver friendly, professional service.
• Maintain neat front-end area and coordinate break schedules.

Skills

Leadership

Customer service

Team motivation

Communication

Retail interest

Job description

Burlington is seeking a Part-Time Customer Service Lead to guide daily customer service initiatives and motivate associates to deliver friendly, professional service in a fast-paced retail environment. You’ll model company values, manage front-end operations, and ensure a customer-first experience while coordinating breaks and store flow.

The role requires flexibility for early mornings, nights, weekends, and holidays, with a base pay of $16.00 per hour in Massachusetts.