Customer Service Lead & Bookkeeping (Part-Time)

Earth Fare

Boone (NC)

On-site

USD 18,000 - 24,000

Part time

5 days ago

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Benefits offered by this job

Store discount

Paid Time Off

Flexible scheduling

Job summary

Earth Fare Boone in Boone, NC is seeking an Experienced Part-Time Customer Service Lead (Bookkeeper) to support daily store operations and help customers with checkout needs. You will operate the POS system, handle various payment methods, apply discounts, manage cash drawers, and reconcile daily cash office paperwork while staying informed about natural and organic products to assist shoppers effectively.

This role emphasizes accuracy, teamwork, and friendly service to uphold Earth Fare's

Qualifications

Previous cash handling and customer service experience required.
Previous bookkeeping experience preferred.
Earth Fare experience preferred.

Responsibilities

Greet customers warmly, address their needs, and answer questions about products and store policies.
Operate the POS system to process purchases, returns, and exchanges.
Handle various forms of payment including cash, credit/debit cards, and digital payments.
Apply promotional codes and discounts accurately, and inform customers about ongoing sales and special offers.
Bag items properly to prevent damage, following sustainability practices.
Maintain accurate cash drawers and balance cash office daily.
Stay informed about natural and organic products to assist customers effectively.
Reconcile and record cash drawer transactions and daily balancing of the Cash Office.
Coach and train cashiers on standard operating procedures for the department.