Customer Service Lead & Bookkeeper (Flexible Scheduling)

Hulsing Enterprises; Boone (NC); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401k

Paid Time Off

Store Discount

Flexible Scheduling

Job summary

Earth Fare Boone is seeking a Customer Service Lead (Bookkeeper) to join our team in Boone, NC. This part-time role focuses on greeting customers, operating the POS, processing payments, applying discounts, and assisting with product knowledge.

You will also balance cash drawers, handle deposits, and support supervision with training and bookkeeping tasks. Required is prior cash handling and customer service experience; bookkeeping is preferred, and Earth Fare experience is a plus.

Qualifications

• Cash handling and customer service experience required.
• Previous bookkeeping experience preferred.
• Earth Fare experience preferred.

Responsibilities

• Greet customers warmly, address their needs, and answer questions about products and store policies.
• Efficiently operate the POS system to process purchases, returns, and exchanges accurately.
• Handle various forms of payment including cash, credit/debit cards, and digital payments.
• Apply promotional codes and discounts accurately, and inform customers about ongoing sales and special offers.
• Bag items properly and use eco-friendly practices to minimize damage.
• Maintain accurate cash drawers and balance end-of-shift cash office.
• Stay informed about natural and organic products to assist customers effectively.
• Coaches and trains cashiers on standard operating procedures.

Skills

Cash handling

Customer service

Bookkeeping

Job description

Earth Fare Boone is seeking a Customer Service Lead (Bookkeeper) to join our team in Boone, NC. This part-time role focuses on greeting customers, operating the POS, processing payments, applying discounts, and assisting with product knowledge.

You will also balance cash drawers, handle deposits, and support supervision with training and bookkeeping tasks. Required is prior cash handling and customer service experience; bookkeeping is preferred, and Earth Fare experience is a plus.