Customer Service & Inside Sales Specialist

Kirby Risk; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) with company match

Profit sharing

Job summary

Kirby Risk is seeking a Customer Service Representative for Datacom Solutions in Indianapolis. The role focuses on delivering outstanding customer service, supporting sales, coordinating with vendors, and assisting in marketing efforts to ensure customer satisfaction and timely product delivery.

This position requires strong communication, attention to detail, and willingness to grow within a company that values teamwork and reliability.

Qualifications

• 2+ years of relevant work experience preferred.
• Strong written and verbal communication skills.
• Detail-oriented with excellent organizational abilities.

Responsibilities

• Deliver outstanding customer service and honor commitments.
• Partner with outside sales to support customers and strengthen relationships.
• Coordinate with vendors to ensure on-time delivery and accuracy.
• Support corporate marketing efforts such as product launches and training events.
• Handle counter and inside sales, warehousing and inventory management, and order entry.

Skills

Customer service

Communication skills

Detail-oriented

Organizational skills

Education

College coursework

Job description

Kirby Risk is seeking a Customer Service Representative for Datacom Solutions in Indianapolis. The role focuses on delivering outstanding customer service, supporting sales, coordinating with vendors, and assisting in marketing efforts to ensure customer satisfaction and timely product delivery.

This position requires strong communication, attention to detail, and willingness to grow within a company that values teamwork and reliability.