Dynamic Customer Service & Sales Support Pro

KirbyRisk; Indianapolis (IN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical, RX, Dental, and Vision

Life insurance & Employee Assistance

401(k) with match & Profit Sharing

Job summary

Kirby Risk Electrical Supply in Indianapolis, IN is seeking a Customer Service Representative for Datacom Solutions. You will be the primary contact for customers, coordinating with sales and vendors to ensure accurate, on-time delivery of products and solutions.

Ideal candidates have 2+ years of relevant experience, strong communication skills, and a detail-oriented approach. This role offers growth within a company that values accuracy, collaboration, and excellence with a Monday–Friday

Qualifications

• College coursework and/or 2+ years of relevant work experience.
• Strong written, verbal, and interpersonal communication skills.
• Detail-oriented with excellent organizational abilities.

Responsibilities

• Be the go-to contact for customer needs, delivering top-tier support.
• Partner with outside sales to support customers and strengthen relationships.
• Coordinate with vendors to ensure on-time delivery.
• Support product launches and training events.
• Handle counter and inside sales, warehousing, inventory management, and order entry.

Skills

Customer service experience

Written and verbal communication

Detail oriented

Adaptability / quick learner

B2B sales background

Education

College coursework

Job description

Kirby Risk Electrical Supply in Indianapolis, IN is seeking a Customer Service Representative for Datacom Solutions. You will be the primary contact for customers, coordinating with sales and vendors to ensure accurate, on-time delivery of products and solutions.

Ideal candidates have 2+ years of relevant experience, strong communication skills, and a detail-oriented approach. This role offers growth within a company that values accuracy, collaboration, and excellence with a Monday–Friday