Customer Service & Inside Sales: Deliver World-Class Support

Service Partners; Mooresville (NC); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental & vision

401(k) Matching

Paid holidays

PTO

Job summary

Service Partners in Mooresville, NC, is seeking a customer service specialist to serve as the key contact for the branch, providing order support and product information to customers.

You will work closely with Outside Sales, Production, Inside Sales, Credit and Delivery to support the order fulfillment process, and candidates should have 1-2 years in customer service, strong communication, math and computer skills.

Qualifications

• Minimum age 18 years.
• 1-2 years in a customer service role.
• Able to perform basic math calculations.
• Excellent verbal and written communication.
• Strong computer skills to process orders.

Responsibilities

• Serve as the main customer contact for the branch.
• Provide order support and product information to customers.
• Collaborate with Outside Sales, Production, Inside Sales, Credit and Delivery.
• Process dealer orders and review system-generated acknowledgements.
• Maintain a positive rapport with customers and deliver world-class service.

Skills

Customer service

Communication

Math skills

Computer skills

Teamwork

Job description

Service Partners in Mooresville, NC, is seeking a customer service specialist to serve as the key contact for the branch, providing order support and product information to customers.

You will work closely with Outside Sales, Production, Inside Sales, Credit and Delivery to support the order fulfillment process, and candidates should have 1-2 years in customer service, strong communication, math and computer skills.