Customer Service/Inside Representative

PORTER PRESTON MFG LLC; Waterbury (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Employee discounts

Health insurance

Paid time off

Profit sharing

Job summary

Porter Preston MFG LLC in Waterbury, CT seeks a customer-focused, sales-oriented team player to join our Customer Service/Sales department. You will learn our products and use your product knowledge to assist and upsell customers.

The role handles inbound calls, order/quote entry, and follow-ups on the latest developments, with opportunities to grow through strong negotiation and rapport-building with clients.

Qualifications

• Previous experience in sales, customer service, or other related fields preferred.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Detail-oriented.
• Motivated and goal driven.

Responsibilities

• Present and sell company products to new and existing customers.
• Prospect and contact potential customers.
• Resolve customer inquiries and complaints.
• Set follow-up appointments to keep customers aware of latest developments.
• Customer Service: manage inbound calls, order/quote entry.

Skills

Sales experience

Customer service

Rapport building

Negotiation

Detail orientation

Motivation

Job description

Benefits:

• 401(k)


• 401(k) matching


• Competitive salary


• Employee discounts


• Health insurance


• Paid time off


• Profit sharing

We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team. Seeking an enthusiastic individual that wants to learn about our products and offer their well-trained product knowledge and service to our customers.

Responsibilities:

• Present and sell company products to new and existing customers


• Prospect and contact potential customers


• Resolve customer inquiries and complaints


• Set follow-up appointments to keep customers aware of latest developments


• Customer Service: manage inbound calls, order/quote entry

Qualifications:

• Previous experience in sales, customer service, or other related fields preferred


• Ability to build rapport with clients


• Strong negotiation skills


• Detail-oriented


• motivated and goal driven