Customer Service/Inside Sales Representative

Mueller Roofing Distribtors; Fairborn (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Prescription Drug Coverage

Flexible Spending Accounts (FSA)

Job summary

A leading roofing distribution company in Fairborn, Ohio is seeking a Customer Service/Inside Sales Representative. This role involves greeting customers, assisting with product selection, processing orders, and supporting the sales team. The ideal candidate should possess excellent multi-tasking and communication skills and be authorized to work in the US. Bilingual in Spanish is a plus. Benefits include health insurance and flexible spending accounts.

Qualifications

• Authorized to work without sponsorship in the US.
• Ability to pass criminal background check and pre-employment drug test.

Responsibilities

• Greet customers through various communication channels.
• Market products via telephone and digital communication.
• Enhance sales and relationships with existing and new customers.
• Assess customer needs to offer appropriate products.
• Answer telephone inquiries and prepare sales orders.
• Support outside sales and administrative tasks.
• Effective time management and attention to detail.

Skills

Multi-tasking

Communication

Customer service

Bilingual in Spanish

Job description

Summary/Objective

Customer Service/Inside Sales Representatives greet customers and assist them in selecting products to purchase, sells products and services, quotes jobs and projects as requested, ensures deliveries get scheduled, processes orders & special orders as needed, and supports outside sales and the company in all selling/customer related activities.

Essential Duties and Responsibilities

• Welcome and greet customers through various communication channels.
• Market product offerings and events through telephone and digital communication.
• Enhances and maintains sales and relationships with existing customer accounts. Develops relationships with and gains sales with new and current customers. Strong customer service skills.
• Assess customer needs and offer appropriate products and solutions.
• Excellent multi-tasking skills and communication skills. Answers telephone for sales department. Quote prices and prepares sales orders.
• Company computer applications skills.
• Works with outside sales representatives to keep customer account activities up to date, and, to investigate and resolve customer problems.
• Support the outside sales team and perform various administrative tasks such as price quotes, orders, returns, and billing inquiries.
• Effective time management and detail oriented.
• Team player with willingness to learn and adapt to new situations.
• Excellent multi-tasking, communication, and interpersonal skills. Bilingual in Spanish a plus!
• Health Insurance and Prescription Drug Coverage
• Flexible Spending Accounts (FSA)- Medical and Dependent Care

Qualifications

• Authorized to work for any employer in the US without sponsorship for any length of time. Ability to pass a criminal background check and pre-employment drug test.
• Excellent multi-tasking, communication, and interpersonal skills. Bilingual in Spanish a plus!

Benefits

• Health Insurance and Prescription Drug Coverage
• Flexible Spending Accounts (FSA)- Medical and Dependent Care