Hospitality Customer Service – Hotel Reservations (Remote)

Destination Careers; Annapolis (MD); Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Travel discounts

Flexible remote schedule

Training and support

Job summary

Destination Careers is hiring a Hospitality Customer Service – Hotel Reservations Specialist to work remotely. You will assist clients with hotel reservations, provide booking support, and guide travelers through the process from your home office.

This role emphasizes hospitality communication, accuracy in pricing and availability, and professional client interaction across channels. A reliable internet connection and self-motivation are essential for success in a flexible remote setup.

Qualifications

• Proven customer service skills in hospitality.
• Excellent communication and problem-solving abilities.
• Reliable internet connection and basic computer proficiency.

Responsibilities

• Assist clients with hotel reservations and hospitality services.
• Provide accurate information on pricing, availability, and amenities.
• Manage and update booking details and guest profiles.
• Communicate with clients via phone, email, and online platforms in a timely, professional manner.

Skills

Customer service

Hospitality communication

Detail-oriented

Self-motivated

Tools

Travel booking systems

Job description

Hospitality Customer Service – Hotel Reservations (Remote)

About the Role: Join us as a Hotel Reservations Specialist and help clients plan their perfect stays. You’ll handle hospitality customer service , provide hotel booking support , and guide travelers through the reservation process —all from your home office.

Key Responsibilities

• Assist clients with
• hotel reservations ,
• hospitality services , and
• travel planningProvide accurate details on
• hotel amenities ,
• pricing , and
• availabilityManage and update
• booking details
• and
• guest profilesCommunicate promptly and professionally via phone, email, and online platforms

Qualifications

• Strong
• customer service
• and
• hospitality communication
• skillsProfessional, detail-oriented, and self-motivatedBasic computer proficiency and reliable internet connectionExperience in
• hotel reservations ,
• hospitality service , or
• guest relations
• is a plus

What We Offer

• Flexible remote scheduleFull training and access to
• travel booking systems
• Supportive team environmentIncome-earning possibilities based on performance
• Travel discounts
• and hospitality perks$35,000 - $65,000 a year