Remote - Customer Service Representative – Hotel Reservations

Destination Careers; New York (NY); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Income-earning possibilities based on绩

Job summary

Destination Careers is seeking a Customer Service Representative for Hotel Reservations to work remotely from your home office. You will assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service.

Key responsibilities include helping clients choose and book accommodations, explaining amenities and pricing, handling changes, and communicating via phone, email, and messaging.

Qualifications

• Strong communication and hospitality skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet.
• Customer service or hospitality experience is a plus.

Responsibilities

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Skills

Strong communication

Hospitality skills

Detail oriented

Self-motivated

Job description

Customer Service Representative – Hotel Reservations (Remote)

About the Role

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

$45,000 - $65,000 a year