Customer Service & Home Solutions Associate

Lowe's Companies, Inc.; Chesapeake (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Lowe’s Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. in Chesapeake, VA is seeking a Customer Service Associate to greet customers, help them find products, and ensure a positive shopping experience in-store.

The role involves listening to customers, answering questions, stocking shelves, processing orders, and collaborating across departments. Ideal for someone who enjoys teamwork, basic computer use, and assisting homeowners with home improvement needs.

Qualifications

• Minimum 6 months experience using a computer.
• Minimum 6 months experience with common retail technology (smartphones and tablets).
• Ability to read, write, and perform basic arithmetic.
• Ability to stand, sit, and perform duties for long periods.
• Lift 25 lbs unassisted (or more with help).

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and ensure product availability.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare department merchandise (e.g., tint/mix paint, cut/build).
• Assist at checkout and guide customers through shopping.
• Perform other duties as assigned.

Skills

Computer literacy

Retail tech experience

Tools

Smartphones

Tablets

Job description

Lowe’s Companies, Inc. in Chesapeake, VA is seeking a Customer Service Associate to greet customers, help them find products, and ensure a positive shopping experience in-store.

The role involves listening to customers, answering questions, stocking shelves, processing orders, and collaborating across departments. Ideal for someone who enjoys teamwork, basic computer use, and assisting homeowners with home improvement needs.