Flexible Customer Service & Home Improvement

Lowe's Companies, Inc.; Heath (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to greet shoppers, help them locate products, and provide friendly, solution‑oriented support throughout their visit.

The role spans several departments, with duties including assisting customers, stocking, processing orders, and contributing to a positive store experience. This position emphasizes customer care and teamwork, with opportunities to grow skills and participate in store programs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech experience

Basic arithmetic

Standing for long periods

Lifting 25 lbs

Tools

POS systems

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to greet shoppers, help them locate products, and provide friendly, solution‑oriented support throughout their visit.

The role spans several departments, with duties including assisting customers, stocking, processing orders, and contributing to a positive store experience. This position emphasizes customer care and teamwork, with opportunities to grow skills and participate in store programs.